our policies

PLEASE READ CAREFULLY OUR TERMS AND CONDITIONS TO AVOID ANY CONFLICT.

1). TOLLS & PARKING FEES WILL BE EXTRA ACCORDING TO EACH TRIP.

2). BOOKINGS MUST BE MADE 24 HOURS IN ADVANCE.

3). 20% GRATUITY WILL BE ADDED FOR THE BENEFIT OF THE DRIVERS.

4). ALL STOPS WILL BE CHARGED $15 EXTRA PER STOP IF IN ROUTE

5). ANY PICKUP OUT OF THE NORMAL TRIP WAY BY 5 MILES WILL BE CHARGED ACCORDINGLY.

6). LATE PICKUP SERVICES BETWEEN 12AM & 5AM WILL BE CHARGED $20 EXTRA .

7). WAITING TIME CHARGES WILL BE ($25 FOR THE FIRST 1/2 HOUR $50 FOR EACH HOUR) THE FIRST HOUR OF AIRPORTS PICKUP IS FREE THEN WAITING TIME WILL BE ADDED FOR ANY DELAY DUE TO CUSTOMS, GATES AVAILABILITY OR DIFFERENT DELAYS.

8). WE USUALLY DO OUR BEST TO GET THE UPDATE ON THE FLIGHTS BUT WE DO APPRECIATE IF YOU UPDATE US WITH CHANGES OR CANCELLATIONS OF THE FLIGHTS.

9). WE ARE NOT RESPONSIBLE FOR ANY DAMAGES CAUSED DUE TO TRAFFIC DELAYS, UNFAVORABLE WEATHER CONDITIONS OR ANY UNFORESEEN CIRCUMSTANCES.

10). ALL AIRPORTS PICKUP WILL BE INSIDE AT THE BAGGAGE AREA UNLESS YOU REQUEST DIFFERENTLY.

11). WAIT AND RETURNS WILL BE BASED ON ONE & HALF (1.5) THE TRIP FAIR + $50 AN HOUR FOR WAITING.

12). THE FOLLOWING HOLIDAYS WILL BE CHARGED ADDITIONAL $20– EASTER – THANKSGIVING DAY – CHRISTMAS DAY– NEW YEARS EVE -NEW YEARS DAY – MEMORIAL DAY– FOURTH OF JULY – LABOR DAY.

13).CANCELLATION POLICY: DUE TO LONG DISTANCES CUSTOMERS ARE KINDLY REQUESTED TO INFORM US WITH THE CHANGES OR CANCELLATIONS AHEAD OF TIME.A) $20 ADMINISTRATIVE FEE FOR CANCELLATIONS.

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